Quality Control - Free Technical Standards Book

The firm runs programs, which perform “QC” checks on every delivery. The QC programs evaluate the vendor delivery, looking for missing data or files, gaps and things of this nature.

It is important that the media label and format of the data comply with Firm standards. A CD containing critical data can be lost due to a handwritten label that simply reads “Data”. At the same time, if the format of data contained on said CD is unusable, it does no one any good. It is a safe bet that every law firm has CDs in inventory that do not match what is on the server. In order to make the CD look like the server did (in case of deletion or crash) may take hours.

Content
Media labels, invoices and other important correspondence should always include certain information.

Test	Description
Client-Matter Number	Did vendor provide required information?
Responsible Attorney	Did vendor provide required information?
Responsible Paralegal	Did vendor provide required information?
Project Name	Did vendor provide required information?
Description	Did vendor provide required information?
Services Required	Did vendor provide required information?

Format

These tests look at things such as naming conventions and matching up image keys to the physical file.

Test	Description
Image File Count	Number of image files on delivery.
Document Count	Number of documents in the database load file.
Cross Reference Image Count	Number of images referenced in Opticon load file.
Cross Reference Document Count	Number of document breaks in Opticon load file.
Image File – Cross Reference Match	Does every image listed in the Opticon load file exist? Does every image file on the CD exist in the load file?
Document – Cross Reference Match	Do document start and end number have matching entries in the imagebase load file? Are all Opticon load file ranges in the document database?
Database Load File	We are looking at field delimiters, gaps and a field name header line.
Full Text Formatting	Was the format maintained or were there “odd” characters such as semi-colons instead of spaces.
Folder and File Naming	Does the delivery comply with naming standards and use client matter subfolder structure?

Color Blindness

Required Test Load

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