"Mr. Lieb’s expertise focuses on the full range of modern electronic discovery. He has been instrumental in creating a robust infrastructure for providing electronic discovery services within the firm. In addition, he was the principal author of Gray Cary Ware & Freidenrich’s Litigation Support Technical Standards. This document has done much to enhance communications between vendors and end users".
- Browning Marean, III, Partner, DLA Piper Rudnick Gray Cary US LLP.
"Mark Lieb's litigation support best practices ideas are a great resource. Mark has distilled his extensive real-world case management experience into a set of standards that make it easy for law firms to organize the litigation support function and shows us how to use technology to tame case complexity. Very impressive stuff!"
- Greg Krehel, Attorney, CEO, CaseSoft
"Sections of the book are available on-line in .PDF format and I have read and actually used the section on Vendor Specifications to come up with E&A Vendor Specs. I estimate that using the template Specs saved me at least 50 hours of independent research in drafting the E&A Vendor Specs. I used the E&A Vendor Specs for a recent project with a new vendor and had only two calls from the vendor for clarification on 4 small points. The work that I received back from the vendor using the specs was absolutely perfect and loaded and tested without any errors."
- Priscilla Rush, Attorney, Foley Hoag, LLP
"It's a thorough, hands-on roadmap of how to set up a litigation support department and how to make an existing department better, written by someone with actual experience in creating a successful lit support department. In short, it's exactly what you would like to have at hand when building a lit support department. It includes checklists, useful files on CDs and a detailed roadmap of the steps in the litigation process where lit support personnel can be employed effectively. If you have the task of creating, builiding or managing a lit support department, get a copy of this book as your starting guide. It'll take you a long way."
- Dennis Kennedy, Attorney DennisKennedy.com
"[I] have worked as a Litigation Support Specialist at a firm and basically created the department and its standards. However I grew frustrated with the office politics of not knowing how to involve Lit Support with the firm's practices. I wish my former employer had the same foresight as my current one to utilize the standards and practices proposed by this book."
- Domingo Rodriguez, C2 Legal