Returns

You may return new, unopened items sold and fulfilled by Ad Litem Consulting, Inc. within 30 days of delivery for a full refund. Return shipping costs are the responsibility of the customer. Items should be returned in their original packaging.

How and When Refunds Are Processed

We'll notify you via e-mail of your refund once we've received and processed the returned item. In most cases, we'll issue a refund in the same form of payment originally used for the purchase within 3 to 5 business days of our receiving your return. If you paid by check, it will take longer for you to receive the refund.

How Refunds Are Calculated

The amount of your refund depends on several factors:

The cost of return shipping is deducted from your refund unless the return is the result of our error.

Items that meet our returns guidelines will receive a full refund.

Items that do not meet our returns guidelines will receive only partial refunds:

• Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
• Any book that has obvious signs of use: 50% of item's price.
• Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
• Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item's price.